Approximately two and a half years ago, you installed NR 50 Grey 002 safety film to numerous windows in our buildings. As a result of this film bubbling on certain windows in Unitas House, it was replaced by yourselves free of charge, as the film was faulty. The prompt action taken by your company in this matter is appreciated – R.W. Corben – Anglo American Corporation of South Africa Limited.
We hereby confirm that the Klingshield film which was originally installed by your Company in March 1987 under guarantee has now been replaced wherever necessary, to our entire satisfaction. We appreciate your prompt service and we are pleased to note that you have honoured your guarantee which undoubtedly establishes your “bona fides” as a reputable trading company – Protea Laboratory Services
Nearly six years ago Klingshield “Klingshielded” the windows of my northfacing dining room.
About a year ago, the shield on a couple of panes bubbled but I could not find my guarantee or any related documents. Then, early this year, I dug them out when looking for something else, only to find that guarantee had expired four weeks previously. But I phoned Klingshield regardless, explained my problem and was told that they’d check their records and get back to me. The next thing I knew a team was at the door to fix my windows. They did this with speed and efficiency
– and at no charge. I wish there were more people like them out there – Rose Chinnery, Johannesburg
Further to my letter of 10 April I am delighted with the honourable manner in which your guarantee promises were fulfilled, and my problems rectified on July 29. I am happy to hear that you consider the trouble with the pyramid and other skylights to be rectified with the use of a special glue. I would recommend your company unreservedly to anyone contemplating the application of “Klingshield”. A.E. Weddepohl
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